Terms and conditions

These terms apply when you use comfortdeals.in or place an order with Comfort Deals India. By placing an order you agree to them.

Prices

All prices are in Indian rupees and include delivery. The price you pay is the one shown at checkout. Bulk and combo prices apply per order line as shown.

Orders

• We confirm every order on WhatsApp before it ships. We may cancel an order we cannot confirm or fulfil, and any UPI payment for it is refunded in full.
• Each product has a daily order limit. When it is reached, new orders open after midnight (India time).
• Free gift offers apply only to orders that meet the stated amount while the offer and gift stock last. Some items are already at our lowest prices; an order made up of them may not include the gift, and the cart and checkout say so before you order. The gift is chosen by us.

Payment

You can pay in cash on delivery, or by UPI where offered. UPI orders are limited to ₹2,000.

Products

Product photos are sample shots. Colour and small design details may vary. Please read the size notes before ordering clothing.

Discounts and offers

• Discounts shown as a percentage off MRP compare our price with the maximum retail price declared by the supplier.
• Coupons and offers have their own conditions, cannot be exchanged for cash, and may be limited to one use per customer. We may cancel an order where an offer was misused.

Delivery

Delivery is free across India and usually takes 7 to 10 days. Dates shown on the site are estimates, not guarantees. See the shipping page.

Returns and refunds

Exchanges, replacements, refunds and cancellations follow our returns policy, which is part of these terms.

Fair use

• Please give correct delivery details and accept parcels you have confirmed.
• We may refuse or cancel orders, or ask for payment in advance, where we see refused parcels, false claims, automated orders or other misuse.
• Do not copy our photos or text, or try to disrupt or break into the site.

Our responsibility

We sell everyday products for normal household use. Nothing on this site is medical advice. If an order goes wrong, our responsibility is limited to replacing the item or refunding what you paid for it. This does not limit any right you have under Indian consumer law.

Complaints

Write to [email protected] or message us on WhatsApp at +919905738095. We acknowledge complaints within 48 hours and aim to resolve them within one month.

Changes

We may update these terms. The date at the top shows the latest version, and the version in force when you order applies to that order.

Law

These terms are governed by the laws of India.